SHIPPINGS & RETURNS
Shipping Policy
Our efficient delivery system ensures that orders to the 19335 zip code are typically fulfilled within a week. We strive to consistently meet and exceed expectations by providing timely and reliable delivery services to this zip code. Unionville-Chadds Ford deliveries (19348, 19348) are an additional $10.00 charge. Please contact us to discuss delivery outside the local area.
Return & Exchange Policy
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At 143 Arts, we strive to ensure that every framed print meets the highest standards of quality and craftsmanship. However, we understand that there may be instances where a customer may need to return or exchange their purchase. Therefore, we have outlined our return and exchange policy to facilitate a smooth and hassle-free experience for our valued customers:
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Returns:
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If you are not completely satisfied with your framed print, you may return it within [30 days] of the purchase date for a full refund or store credit.
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The item must be returned in its original condition, unused, and with all accompanying accessories and packaging intact.
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To initiate a return, please contact our customer service team at 143arts@gmail.com to obtain a Return Authorization (RA) number.
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Once the returned item is received and inspected, we will process the refund or issue store credit promptly.
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Exchanges:
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If you received a framed print that is defective or damaged, we will gladly exchange it for a replacement of the same item.
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Please notify us of any defects or damages within 7 days of receiving the item.
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To request an exchange, please contact our customer service team at 143art@gmail.com and provide details about the issue along with supporting photographs, if applicable.
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Upon verification, we will arrange for the return shipping of the defective or damaged item and dispatch a replacement at no additional cost.
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We are committed to ensuring your satisfaction with every purchase from 143 Arts If you have any questions or concerns regarding our return and exchange policy, please don't hesitate to contact us. Thank you for choosing us for your framed print needs.